2.0 Any dispute, controversy or claim arising out of or relating in any way to the relationship
between RidABook and the Client including without limitation any dispute concerning the
construction, validity, interpretation, enforceability or breach of the terms and conditions as well
the dispute to arbitration.
2.1 In the event of a dispute, controversy or claim arising out of or relating in any way to the
relationship between the Client and RidABook, the complaining Party shall notify the other Party
in writing thereof. Within thirty (30) days of such notice, management level representatives of
both Parties shall meet at an agreed location to attempt to resolve the dispute in good faith.
Should the dispute not be resolved within thirty (30) days after such notice, the complaining
Party shall seek remedies exclusively through arbitration. The demand for arbitration shall be
made within a reasonable time after the claim, dispute or other matter in question has arisen, and
in no event shall it be made after two years from when the aggrieved party knew or should have
known of the controversy, claim, dispute or breach.
2.2 The arbitration shall be conducted by one or two arbitrator[s]. If the Parties are not able to
agree upon the selection of an arbitrator, within twenty days of commencement of an arbitration
proceeding by service of a demand for arbitration, the arbitrator shall be selected by the
Arbitration Association/a state/federal court judge shall select the arbitrator in accordance with
the nature of dispute. For arbitrators, each party shall select an arbitrator within ten days of
commencement of the arbitration who shall serve as a neutral arbitrator and the two designated
arbitrators shall select a third neutral arbitrator within twenty days of their selection of the parties
cannot agree on a third arbitrator. If the two arbitrators cannot agree on selection of a third
arbitrator within twenty day of their appointment, the Arbitration Association/a state or federal
judge shall select such arbitrator in accordance with this provision.
2.3 This agreement to arbitrate shall be specifically enforceable. A Party may apply to any court
with jurisdiction for interim or conservatory relief, including without limitation a proceeding to