DUBAI ELECTRIC AND WATER AUTHORITY (DEWA)
Dubai Electric and Water Authority (DEWA)
The changes will be necessary, especially for the company to succeed and ensure that the company will have the maximum utilization of resources. Logistics management will be important for the company as the supply chain will assist the company in increasing sales and profits. Other aspects such as; shipment, warehousing, and product delivery will be improved generally. The project will make us understand that proper customer satisfaction is important for any organization. Content clients are important and assist enterprises discover real success and stay above the competitive market.
The company has had improved supply and logistics methods employed and received recognition as the first utility in the Middle East to receive sustainable procurement and supply chain services. The company has strived to enhance an environmental, social, and economic sustainable environment that will be used to provide water and electricity services. The company seeks to get a global position in sustainability and a green economy, improving it to greater heights. The company has caught the best international standards as the vision is to become a global leading sustainable, and innovative corporation.
The company needs to change and improve its logistics which will put it further above in the global sector. The company also has plans that could enable establish Dubai as a globally leading and sustainable innovative center. The environmental elements should be clean, healthy, and sustainable. The company also aims to make the city the lowest carbon footprint globally (Al Nuserait et al., 2019). The company adopts a reasonable and responsible strategy to identify its resources in line with sustainability goals and improve its relationship management with its suppliers. The company aims to achieve sustainability in the procurement sector by ensuring the security of supply chains, reducing environmental risks, eliminating financial constraints, and increasing trust between investors and customers.
A new strategy for managing and implementing logistics operations
A logistics system is important for every company if they are shipping products from one place to another. A logistics strategy will comprise guiding principles and driving forces that will assist the organization in coordinating plans and policies between the different partners in the supply chain. Proper logistics will increase the SCM while making better the supply chain department as a whole. The SCM will always change, which will affect the logistics of the company. A good strategy will allow the organization to know how impending changes have an impact on the organization so that necessary changes can be made to ensure that the services are not affected.
Some of the major components of a good logistics strategy include; transportation, outsourcing, logistical software, competition, and a strategical review. To improve the transport strategies employed by the company, improved freight movement and routine checks will enhance the transport sector and enhance the easy movement of electricity and water all over the city. One of the strategies that could be implemented include;
The company needs to recognize different potentials from certain economies from the differentiated treatment of certain product-line items in their distribution. The areas around the city with richer people could purchase the electricity and water at a different price compared to other parts of the city. The effort will reduce inventory holding costs about a given sales volume. An 80/20 relationship can be used effectively as a company’s strategy as the idea will be effective to logistics, increasing the effectiveness of the company’s supply-chain management (Al Nuserait et al., 2019). Given the increasing logistical choices that companies have today, development opportunities have presented themselves extensively, especially for differentiated product distribution.
Distribution channel redesign
The main distribution channels employed by organizations include; direct sales, sales through retailers, wholesalers, and agents. The company could increase focus on supply chain management, ensuring that they will keep track of their competitors and how they can re-adjust to reduce the number of intermediaries. The company could consolidate all of the other distribution channels to form a single strong channel that will enable easier transport of everything.
New technologies that DEWA could adopt
The visionary approach of the ruler of Dubai has enabled the city to become a technological hub of the Middle East. The enhanced technologies created have assisted in making companies compete with each other on every basis possible. Some of the competitors for DEWA include; Salt River project, Ergon energy corporation ltd, Epcor utilities, and vital energy. DEWA’s state of art digital infrastructure has made every service exceptional to its customers and distributors. The company could introduce certain smart channels that could make everything easier for both the customers and distributors. The customers could transact anytime and anywhere without any lags, thus staying above the competition.
The company could convert its customer happy centers into self-service centers, thus becoming the first government organization allowing its customers to conduct transactions using certain smart devices. The company could ensure that video chat services are available for customers in case of difficulties while accessing services. The smart devices could also inform the customers on daily, weekly, or monthly usage, depending on the customer preference. The introduction of robots with AI could be important also for the customers. The company could adopt certain systems to assist people with disabilities, especially the deaf and blind, who could enjoy the services with satisfaction.
‘Future signals catalogue.’
The employees could also learn about future signals and trends through the future signs catalog that will allow them to analyze and evaluate the possibilities of turning them into initiatives in the future. A culture of innovation will be encouraged by implementing the catalog, as the signals could be typically local innovations and technologies that can grow. A new market strategy, practice, and product could shape the future of the company. The employees have received more than 200 signals that will talk about energy and renewable energies, digital services, the end of the best water channels, cyber security, and an improved economy.
New software or hardware that will support the supply chain management
Leverage technology could be used best in the supply chain management of businesses to ensure that the procurement sector is effective. The platform will assist the organization uses economies of scale to secure improved value. The concept behind the platform is that the supplier’s constant cost can be spread over a large area, thus leading to a lower price. Leveraging groups are normally low in values and minimal in risk, and the set strategy is to secure competition and look for better terms.
The company could also adopt ERPnext software, which will cover a variety of features for supply chain management such as inventory management, logistics, sales, and purchases. The software also contains features for managing quotations, suppliers, and other purchase orders. The software will cover everything that DEWA needs to ensure that it’s competitive. Features such as; supplier quotation and auto-reorder will assist the firm make data-driven decisions and procuring effectively (Moxan, 2018). The software will also be effective in rating suppliers, managing batched inventory, and taxes on orders.
ERPNext will also assist with logistics to focus on shipping on time with the needed accuracy. Handling daily logistics will become an easier task with the widespread features of logistics management. Some of the functions that will be made easier include; installation notes, invoices, drop shipping, and delivery trips. After the company’s effective supply of the necessary items, ERPNext will safely record all of the data without any alterations, which will ensure that the procurement department is safe.
The points discussed above will bring out the best in the company when implemented. The company has advanced technology-wise and has a few loopholes that may need to be addressed to ensure a smooth running of activities. The management needs can be addressed in a certain way that would encourage the organization’s development, and improved logistics will be noted. Some of the steps that could be adopted to improve the whole process will include; implementing a good project plan that could be used by the employees, engaging the IT department fully in the needed tasks, automating where necessary, and increasing the company’s supply chain’s visibility. The illustration below will talk about the shareholder analysis of DEWA. The stakeholders are grouped into 5 main categories; employees, customers, society, government and the relative partners.
The project plan will provide a central point of reference for all the initiatives needed by the company. Use the structure to ensure that the company’s decisions and investments are online with the company’s supply chain and goals and wider corporate vision. Improving the overall supply chain efficiency will need a lot of collaboration across all the sectors in the organization. The eventual payoff will be worth the effort as gaining better visibility and developing a better project plan will satisfy the company, suppliers, and customers.
The project will talk about how the company DEWA, founded in 1959, provides water treatment, supply, and electricity services. The main businesses involved with the company will include; maintenance of power stations, solar farms, power, and water distribution channels all over Dubai. Just like other companies, the company has organized itself into different divisions to include certain roles for its staff and representatives to the general public. The way the company has organized itself will ensure that proper facilities have been established and the customers are satisfied with the services provided. Efficiency will be improved as forming vividly into an organizations supply chain will increase production effectiveness.
A WBS will talk about a hierarchal outline of the tasks that are needed to complete a project. The project will be ‘broken down into manageable deliverables, which will make it easier for someone to understand the schemes of an organization. The main purpose of the structure is to plan for a scheduled project. Each task duration is usually designed in conjunction with its needed predecessors and the tasks that are following (Elyse et al., 2018). The WBS will provide an overall structure to see how the project should progress, and the workflow will be properly managed. The Gantt chart will be submitted in a separate Microsoft excel worksheet.
Configuration management measures will be important in ensuring that the project stays in line. The term will explain how improvement groups will overlook new software updates to make sure that everything is well in order and that unnecessary bugs are dealt with. New features will be presented to ensure that the system runs efficiently while old parts are decommissioned. Some of the procedures that will be taken by the team include;
Making frequent updates
Shipping updates regularly will be important in ensuring that the plan does not fail. Some organizations are perfectly fine with releasing updates once a year, while others are almost every month. Each software company will portray new goals that will ensure that the software is constantly updated.
Releasing downtime metrics
When applications are not made perfectly, things will not be done effectively. When projects are not well implemented, the project will fail, which makes the realization of certain metrics that need to be constantly implemented to ensure that the project does not fail. In case of problems noted in the project, substitute solutions should be implemented to ensure the project runs smoothly.
Frequently changing files
The metric will be important, especially in determining whether a file is changed frequently. If certain files are changed regularly, there will be a problem especially considering the files contain the information about the project either on its start-up or ongoing details (Tawfik, 2018). Generally, the configuration process will comprise the technical and administrative activities that deal with the creation, maintenance, and quality control scope of a certain task.
DEWA Company has a lot of potentials, and there is room for improvement, especially in terms of customer service and supplier relations. Distribution channels will be important, and the company’s electricity supply has exceeded the nation’s demand. The water channels involved have contributed much of the water supply to the city, considering the country does not have any rivers. Proper project management should involve all parties in a group, and each role from each person should be conducted effectively.
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Elsye, V., Latief, Y., & Sagita, L. (2018). Development of work breakdown structure (WBS) standard for producing the risk based structural work safety plan of building. In MATEC Web of Conferences (Vol. 147, p. 06003). EDP Sciences.
Gunasilan, U. INNOVATION MANAGEMENT USING THE RADAR TOOL: AN AUDIT RESULT FROM DUBAI ELECTRICITY AND WATER AUTHORITY (DEWA) IN UAE.
Tawfik, T. H. (2018). How DEWA increased efficiencies and value using streamlined project management processes. In Creative Construction Conference 2018 (pp. 510-520). Budapest University of Technology and Economics.