Flight Inventory PRIVACY POLICY

Flight Inventory understands that your privacy is important and that you care about how your personal data is used and shared online. We respect privacy of data entrusted with / received by us as you visit this website and/or use our service(s).

We are committed to secure and protect your privacy and data of whichever nature, including that of business data, personal data, service data received in the capacity of a data processor etc., as per International standard practices. We are also committed to be transparent about what we collect and how we use it.

This privacy policy, which is legally binding Agreement between you and Flight Inventory regarding data being collected by us of different nature, purposes of such data collection, your right vis-a-vis such data collection, and how we ensure your privacy is maintained etc.

Any word of this policy defined under the definition section shall have the meaning provided herein, disregarding any contradictory definitions provided in any other legal/ other documents/ prevailing understanding of common people.

1. ABOUT THIS POLICY

This Policy sets out the essential details relating to your personal data relationship with Flight Inventory.

From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any change to the way we collect or process your personal data, we will provide you with more information and additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.

2. DATA PROTECTION/ PRIVACY POLICY SCOPE

This Policy is applicable to whosoever visits Flight Inventory and obtains the service.

GDPR specific privacy measures and features will be available to all Flight Inventory customers. However, GDPR specific rights like access to collected personal data, deletion/modification of stored data etc. shall be legally binding only for PERSONAL DATA collected of NATURAL PERSONS (not a company, partnership or any other kind of Legal Entity) of EU Subjects.

For any Personal Information subject to the CCPA, Flight Inventory shall not: (i) sell the Personal Information; (ii) retain, use, or disclose the Personal Information for any purpose other than for the specific purpose of performing the Services; (iii) retain, use, or disclose the Personal Information for a commercial purpose other than providing the Services; or (iv) retain, use, or disclose the information outside of the direct business relationship between Flight Inventory and you. Flight Inventory certifies that it understands these restrictions and will comply with them.

This LGPD regulations provides for the processing of personal data, including by digital means, by a natural person or a legal entity of either public or private law, with the purpose of protecting the fundamental rights of freedom and privacy and the free development of the personality of the natural person.

3. RIGHTS OF A VISITOR / LICENSEE

3.1 Right to access, rectify and/or delete personal data

If you are a Customer / Partner/ an interested party, providing your personal data to Flight Inventory through its website(s), applications or social media connects, blogs, corporate events, etc.; such data being collected for specific purposes mentioned hereunder.

Thus, deleting an User does not delete business-specific organization-owned data created and contributed to; by the User including without limitation, knowledgebase articles, notes, forum topics/comments, support calls, surveys, canned responses, ticket templates, contacts, companies, tags, conversations in the tickets, comments or details provided on any third-party platform such as social media etc.

Notwithstanding the foregoing, we will retain Service Data that may include your personal data as necessary to comply with our legal obligations, for litigation/defence purposes, maintain accurate financial and other records, resolve disputes, and enforce our agreements.

3.2 Your rights and your preferences

As available and except as limited under applicable law, the rights afforded to users are:

• Right of Access – the right to be informed of and request access to the personal data we process about you;
• Right to Rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete;
• Right to Breach Notification – the right to be notified within 72 hours of a data breach that is likely to result in a risk to your privacy rights;
• Right to Erasure – the right to request that we delete your personal data;
• Right to Restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data;
• Right to Object –the right, at any time, to object to us processing your personal data on grounds relating to your particular situation.

4. SHARING PERSONAL DATA

You have full control over your personal data provided to Flight Inventory through various means. We share your personal data with your consent or as necessary to complete any transaction or provide any services you have requested or authorized. We also share data with a third party; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect the rights or property of Flight Inventory and its brand or Intellectual Properties.

We may share your data with independent third party(s) for consultations, support and technical services, implementation of solutions etc. depending on your services request, only after obtaining your consent regarding the same.

5. WHAT KIND OF PERSONAL DATA DO WE COLLECT?

When you visit our website Flight Inventory may collect information, which may include your Personal Data. For the purposes of General Data Protection Regulation (GDPR), Flight Inventory is the controller for personal data collected through Flight Inventory owned systems and not for data collected on a platform owned by any third party.

Different means through which we may collect your personal data for the following legitimate business purposes:

5. 1 Enquiry

When you enquire about any service(s) we may collect your (i) contact information such as name, e-mail address, mailing address, IP address, geographic location, or phone number, software environment etc. or any combination of such information.

Subject to this Notice and the Terms, we will use such data, including without limitation, (i) send you communication for the service(s); (ii) assess needs of your business to determine or suggest suitable service(s); (iii) send you requested information about the service(s); (iv) respond to customer service requests, questions and concerns.

5.2 Sign-up, Billing and Account information

When you subscribe and sign-up to any of service(s), we may collect your (i) contact information such as name, e-mail address, mailing address, IP address, geographic location, or phone number, of the Account admin; (ii) billing information like billing address, etc.

5.3 Analytics

Apart from the aforementioned information collected by us, we automatically receive and record certain Personal Data of yours when you visit our website. This includes device model, IP address, the type of browser being used, usage pattern through cookies and browser settings. We also collect clicks, scrolls, conversion and drop-off on our website and service(s) to render user journey at real-time. Subject to this Notice, we will use such data, including without limitation, to (i) assess needs of your business to determine or suggest suitable service(s); (ii) send you requested information about the service(s); (iii) respond to customer service requests, questions and concerns; and (iv) for analytical purposes.

6. HOW DO WE COLLECT YOUR PERSONAL DATA?

We collect your personal data in the following ways:

1. When you sign up for the Flight Inventory Service– when you sign up to Fight Inventory service, we collect certain personal data, so you can use Flight Inventory service such as your email address and name.

2. Through your use of the Flight Inventory Service– when you use Flight Inventory service, we collect personal data about your use of Flight Inventory service, such as what keywords you are tracking.

3. Personal data collected that enables us to provide you with additional features/functionality– from time to time, you also may provide us with additional personal data or give us your permission to collect additional personal data e.g. to provide you with more features or functionality. You always will have the option to change your mind and withdraw your consent at any time.

4. From third parties– we will receive personal data about you and your activity from third parties, including advertisers and partners we work with in order to provide you with the Flight Inventory service.
5. DISCLOSURE OF PERSONAL INFORMATION

7.1 Flight Inventory provides worldwide services and any information that may be collected by us or that you willingly provide to us may be shared and processed by third party sellers and/or our partner companies who provide their products and services on our platform.

7.2 In addition to that, Flight Inventory may disclose your personal information to other third parties under the following circumstances:-

7.2.1 Legal requirement – If Flight Inventory is required to disclose your personal information by law for example to law enforcement or in response to a court order.

7.2.2 Protection of Flight Inventory rights – Where Flight Inventory believes it necessary to respond to claims asserted against us, compliance with legal processes for instance warrants.

8. USE OF COOKIES

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our website easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our website, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the website may not function properly or may be considerably slower.

When you use the Flight Inventory service(s)/ website, we may store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the Flight Inventory website. We do not use cookies to spy on you or otherwise invade your privacy. They cannot invade your hard drive and steal information. We use cookies to help you navigate the Flight Inventory website as easily as possible, and to remember information about your current session. These are the Session Cookies and they are removed from your system when you close the web browser or turn off the computer. You must enable cookies on your web browser to browse Flight Inventory website.

9. CHILDREN’S PERSONAL DATA

Flight Inventory does not knowingly collect any Personal Data from children under the age of 18 If you are under the age of 18, please do not submit any Personal Data through our website. If you have reason to believe that a child under the age of 18 has provided Personal Data to us through our website, please contact us and we will delete such personal information and terminate the child’s account from our databases.

10. SECURITY OF PERSONAL INFORMATION

The Flight Inventory website has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, we will take all reasonable steps to ensure the safety of your information. Additionally, you retain all rights of ownership to the data you have stored with Flight Inventory.

Security for all personal information is extremely important to us. We have implemented technical, administrative and physical security measures to attempt to protect your personal information from unauthorized access and improper use. We also protect your personal information offline.  The computers/servers in which we store personal information are kept in a secure environment. We continually review all such measures and update them when appropriate.

11. WHAT IS OUR LEGAL BASIS FOR PROCESSING PERSONAL DATA

If you are a visitor of Flight Inventory website, our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which we collect it.

However, we will normally collect Personal Data from you only where we need the Personal Data to perform a contract with you, or where the processing is in our legitimate interests or rely upon your consent where we are legally required to do so and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.

If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data).

Similarly, if we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

12. LINKS TO THIRD PARTY SITES

Our website contains links to other websites that are not limited to but may be of our end customers, Partners, advertisements etc. that are not owned or controlled by Flight Inventory. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our website and to read the privacy policies of that third-party website to understand their data collection, retention and process policy.

13. DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

14. ACCEPTANCE

14.1 You agree that if you are unsure of the meaning of any part of this Privacy Policy or have any questions or complaints regarding this Privacy Policy, you will not hesitate to contact us for clarification.

14.2 By using the website, you accept the policies set forth in this Privacy Policy. If you do not agree to this policy, please do not use the website. This Privacy Policy may be revised from time to time. You are bound by any such revisions and should therefore periodically visit our website to review the then current Privacy Policy to which you are bound.