Assignment 2: LASA 1: Cloud Implementation Training Report
Description of LASA:
For this assignment you are to review a brief scenario and watch a video on cloud computing implementation. Then you will develop a training report of approximately 68 pages.
You have recently been hired as the director of help desk operations for thecompanyClear Skies HR a cloud-based provider of human resource software solutions. You supervise a team of help desk personnel that provides 24/7 support for various Clear Skies HR applications.
Currently each of your help desk employees works with three computer systems. One system runs on Windows another on Linux and the third one runs on Mac OS. When a team member is not actively providing help support he or she uses a fourth notebook computer to test the company’s software under an upcoming release of Windows.
You have been asked to propose to the chief information officer (CIO) a cloud computing solution that uses a virtual desktop. In addition you are to include an IT technical training document for the IT personnel who will be responsible for the implementation.
Create a 6- to 8-page report on the following:
Note: It may be helpful for you to create a two-column table. The first column could be labeled steps and the second column could be labeled considerations.
Note: Utilize at least three scholarly or professional sources (beyond your textbook) in your paper. Your paper should be written in a clear concise and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources (i.e. in APA format); and display accurate spelling grammar and punctuation.
LASA 1 Grading Criteria and Rubric
All LASAs in this course will be graded using a rubric. This assignment is worth 200 points. Download the rubric and carefully read it to understand the expectations.