Option #1:Leadership and Communication Scenario
This assignment will not only help you improve your leadership and communication skills but it will also prepare you for other critical thinking assignments you will receive in other courses you take at CSU-Global. You will also get the opportunity to practice the practical skills discussed in this weeks lecture.Research the topic of leadership and communication.Next review and analyze the below scenario. Finally write a paper that addresses these two questions:
Ben Williams is the CEO of a public relations firm. He has four direct reports who are in charge of different components of his firm including operations human resources finance and administrative support. On a semiannual basis the firm surveys the employees to assess their level of satisfaction with the leadership.
Williams has noticed a trend in survey results over the last year. Comments and scores indicate the staff is unhappy with the level of communication from the top down. Williams does not understand why this is an issue.
Currently Williams communicates with staff when there is a problem or if he believes they need to make a change. He does this by telling them exactly what they need to do but not why they need to do it. Staff often find out about new projects when others have already begun working on them. Williams does not like electronic communications nor does he believe that meetings are useful. However as he reviews this trend he realizes he must change the way he communicates.
Requirements:
Use the APA Template Paper (link below) which is formatted for you in the style you will use for all of your assignments at CSU-Global. Simply replace the informational placeholders with your own information. Write directly into this template and save it as your own paper.
To see exactly what a paper looks like when the APA Template Paper is used review the sample paper (link below). Your paper should be very similar to this one in format.
Title PageSimply replace the information placeholders for this page as you see them in the APA Template and sample paper.
IntroductionThis section is where you include your thesis statement. Follow the instructions onWriting an Effective Essay (one of your required readings this week). Use what you learned in Module 2 Leadership and Communication to help you. Ask yourself two important questions:Whois the audience andwhatis the message?
Body of the PaperIn this section answer the two questions:
If you use sources from the library or open web be sure to include in-text citations.
ConclusionIn this section
ReferencesSee sample paper and theCSU-Global Guide to Writing and APA Requirementsto construct your Reference list.
Review theModule 3 Critical Thinking Rubricfor full details on how you will be graded on this assignment.
Links:Writing an Effective Essay:https://portal.csuglobal.edu/fileman/files/portal/Library/The%20Writing%20Process4.pdf
APA Template Paper:https://portal.csuglobal.edu/fileman/files/portal/Library/APA_Template_Paper__6.26.15.doc
Sample Paper:https://portal.csuglobal.edu/fileman/files/portal/Library/library-Does-Your-Paper-Look-Like-This-Sample-Paper.pdf
CSU-Global Guide to Writing and APA Requirements:http://csuglobal.libguides.com/apacitations