The changes Los Rayos made affected nurses’ attitudes towards their work and the hospital because they have lowered their morale in the workplace. The nurses’ turnover in the leaves the hospital understaffed hence the nurses have to overwork as a way of achieving the objective of providing quality healthcare to the patients. Overworking increases fatigue among the nurses and lowering their morale. The Healthcare institution also cut off some of the privileges that improve the morale of the employees in order to cut costs. The nurses do not have enough time to study and undertake the courses that will enable them to have their licenses renewed. The nurses are therefore demotivated hence they cannot work accordingly. I would, therefore, advise the manager at Los Rayos to focus on motivating the nurses if he or she has to see quality service from the nurses. He or she should provide perks to the nurses and ensure that he or she hires enough staff that will undertake the tasks in the organization. Having more nurses working at the institution will help the nurses to have more time for themselves.
Hogg, M. A., & Terry, D. J. (2014). Social identity processes in organizational contexts. Psychology Press.