SWOT Analysis
The following SWOT analysis outlines the key strengths and weaknesses within Stitch Fix and describes the opportunities and threats facing the company.
Strengths
· Personal stylists for convenient shopping
· Up-to-date trends
· Purchase and returns provide instant feedack
· Discount when purchasing all items provide customer incentive
· Pieces are selected within customer’s budget, increasing probability of purchase
· Style tips are sent with each shipment to provide suggestions for those who aren’t fashion savvy
Weaknesses
· Little to no advertising, mostly word of mouth and social media
· Little incentive for customers to provide feedback
· No membership or subscription fees, that could be potential lost revenue
· Unique shipments could create inefficient operations
· No specific price point under the $50-$100 range
· No plus size options
Opportunities
· Expand to include plus sizes and a men’s line
· Offer a $20-$50 price point
· Introductory discounts for new customers
S/O Based Strategies
· Grow collaboration with more brand lines
· Use trends and style profile to group customers for more efficient labor in stylist payroll
W/O Based Strategies
· Create TV marketing campaigns/advertisements
· Offer a Facebook “coupon” or discount
· Provide 10% off next purchase for feedback on each shipment
· Provide a $20-$50 price point to be more inclusive
· Add plus size and men’s line
Threats
· Future/potential competition with multiple lines
· A continued slump that would impact discretionary spending, or customers would find less expensive options