The assignment involves applying the topic of Task Analysis, other human factors and
ergonomics knowledge in this course or elsewhere, or other relevant industrial and systems
engineering knowledge to analyze the entity in terms of issues that may exist during human
interaction with it, and ways to improve it. The problem should have sufficient complexity to
warrant the need for an analysis that can identify potential issues and a basis for improvement.
The objective is to perform a task analysis, combined with a “human” failure mode and effects
analysis that can identify potential human factors and ergonomics issues. This analysis should
serve as a basis for potential improvements to the system, process, or product from the
standpoints of system performance, safety, usability, and other human factors and ergonomics
Specifically, you should perform a hierarchical task analysis (HTA) that should consist of two
interrelated components (refer to Topic 6):
1. A graphical representation of the HTA.
2. A corresponding tabular component (the “human” failure modes and effects analysis) that
is linked to the HTA, which provides insight into the HTA steps or components.
The HTA should correspond to the aspects of a human’s (or team’s) interaction with the system
or process that you are examining by providing a suitably labeled/numbered graphical
representation of the HTA. You should also provide a corresponding representation of your
graphical HTA in a tabular format that can provide important insights, such as concerns for
safety or productivity, human performance failures, or any other issues that you can think of that
might be meaningful, and which can serve as a basis for suggested design improvements.
You can create any types of columns that you feel are useful for the tabular format; they need not
replicate what was presented in class/lecture notes. It can be customized to your problem.
Your write-up should contain the following:
1. An introduction that describes the system, process, or product that you have chosen for
analysis, including its basic purpose and features.
2. You should note the basis (i.e., underlying motivation) for performing the task analysis.
3. The next section in your write-up should note the main findings from your analysis,
which should summarize your findings from your HTA and corresponding tabular
analysis of the system, process, or product.
4. Finally, you should note recommendations for redesign or improvement which could
benefit either the human or team that must interact with the system or product or
performance of the overall process or system. If necessary, you can include references.