It can be defined as software that gives services online by giving out surveys and online building. People from Spain invented Typeform, and it has spread globally. It makes conversations between people more accessible and also the collection of information. Many companies use Typeform, but I will name a few: MAG aerospace corporation, SRAM LLC, Create music group, M Booth, and Illicom technology solutions. Typeform should always keep the content in their website fresh. Having new content on the website every day will pull new customers, and they will want to try Typeform (Waspodo, 2018). They should put their content in the blogs to know what Typeform has to offer them.
Secondly, Typeform should improve their customer services. When the companies see that Typeform has outstanding customer service, they will tend to remain using their product, and also other companies will know, and they will want to try the Typeform. A happy customer tends to tell three others (Waspodo, 2018). Besides, Typeform should have quality communication services so that when the companies need any query, they can be helped. This will win the businesses. Thirdly, Typeform should offer discounts to the companies from time to time, which will help engage the companies and win them. Furthermore, other businesses would want to use Typeform services because they are offering discounts to their customers.
Typeform should engage and win businesses because they should create a strong relationship between them and their customers (Waspodo, 2018). If you build a solid relationship with companies, they will not leave to look for these services somewhere else, and this will also attract other customers to use Typeform services. Lastly, Typeform should ask for opinions from their customers to improve on their services. Before a customer leaves the website, they should be asked how the services were and their experience when using Typeform services. To sum it up, when Typeform does those steps above, they will engage their customers and also win businesses. It will also attract more businesses to use Typeform.